Last night trying to find what I needed and had almost no clue about. I found a very sweet older man near the sand paper aisle. Well he was the nicest person I encountered. Employee was super helpful, wish I would have asked for his name.
I've been to many home depot...unfortunately this one NEEDS a review. To start off the lady at pro desk not only gets there late, is offended when we ask her for help... and tells us she just got here and needs to get situated...
Definitely not coming back here. Would rather waste gas and drive further than deal with the customer service here.
So we go to customer service after we've finished paying for the materials. We were going to rent a home depot truck but didn't realize there was a $50 deposit. We ask the lady (Jess) if we can leave our paid for stuff here while we go to deposit money in the bank. She rudely tells us that's not possible and LITERALLY GRABS our receipt out of my boyfriend's hand and starts explaining why this is not possible in a very unprofessional and rude manner. Like we were annoying her by asking a question. She also assumed that the card we had was a prepaid card.. which I thought was a rude assumption.
She had correct answers, no attitude and got the job done.
Came in today for a compression fitting and Jim tall guy was extremely helpful knew exactly what I needed! Great customer service
Anything to do with special orders is messed up. Carpet install with HOM solutions, inc was out 6 weeks and no mention of this until after I paid the money for the measurement. I had a washer dryer delivered and they wouldn't switch the door around so they install them on the wrong side to avoid having to swap the hinges. When asked to come out and fix it they just said NO. Avoid anything to do with HOM solutions.
At the end. MARIA at customer service helped us out and did an awesome job.
Bob Bontempi is awesome! He helped me out at the store once getting the right parts and gave me his number to call him if I continued to have problems with my water pump. I ended up calling him a couple months later and he told me to come by his (right around the corner from Home Depot) and he helped me troubleshoot the problem. Great service by Bob!
The day before we called and asked for specific posts for a pergola, and were told that they don't carry that size...the next day we arrived and asked lumber if they knew about the posts, and they directed us to Garden, where we found them. So clearly someone didnt care to look or ask the day before... The guy that was working in garden saw us load the heavy 6x6x8 posts, and didn't ask us if we needed any help.. it's also pretty obvious that I'm a small girl and my wrist is wrapped!
The Home Depot is a US Hardware Store based in Broomfield, Colorado. The Home Depot is located at 12169 Sheridan Blvd, Broomfield, CO 80020, USA.
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