Nick was super friendly and helpful. I would highly recommend shopping here after this experience. Great products, good sale prices, excellent staff. I got some really cool brown Doc Marten's that I would not have tried on if not for the great vibe in this place. Customer service is not dead. Thanks for making the mall tolerable when shopping for my boy.
Bought a pair of Sperry snow/rain boots. The young girl that sold them to us, had told my daughter they would stretch, they did not! But they were the only store that had an 8 1/2 in stock in this style and color. Had to exchange them for a bigger size. My daughter had worn the smaller sized ones a few times, but the return / exchange was hassle free!! A size 9 had to be ordered and sent from a different store and all this took place in the middle of the Christmas shopping rush! I was very impressed with the process, (time consuming) but it was all hassle free. I did not have the original receipt and had originally went in thinking (like most stores) that they would give me problems since I did not have the receipt! They did NOT! I am pleased with my experience at this store and the kids that work in it, they were all polite and tentative, even helped occupy my grumpy 4 yr old during these transactions.
Will display products in store they do not sell there, or as you will learn via email after purchasing for shipping, that the company does not sell at all. The guy who sold them was nice though, so that's something.
Journeys is a US Shoe Store based in Broomfield, Colorado. Journeys is located at 1 W Flatiron Crossing Dr #1092, Broomfield, CO 80021, USA.
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