Fantastic customer service, demonstrating photo accessories for the iPhone. Even stayed a few minutes past shift to geek out with me. Thanks!
Called after some issues ordering iPad online. My wife spoke to Oneal who took time after the closing time to not only help us navigate our way through the process, but to help us select the items we needed and order it for us. Oneal was so pleasant to work with and I would highly recommend him and this store.
Wow, I wish I had read the reviews of this store before I went in. I expected it to be busy since the new phone was released. HOWEVER, of the three people I interacted with while I was there, NONE of them actually LISTENED to what I was looking for! Literally, got ushered in and reserved a phone even though all I wanted to do was ask a few questions about the upgrade program. None of the people stopped long enough to actually pay attention to what I was saying and ended up wasting their own time. Because of the lack of basic customer service skills I decided I'd buy it somewhere else. So disappointed after being such a dedicated apple user.
If no stars were an option I would do that. Wait for an hour to be texted back to the store to wait another half hour, to have someone take off my screen protector to examine what is obviously a hair line fracture on my iPhone 7 Plus screen. Only after all that does he tell me it’s 7 days out of warranty. Apple, you have fallen so far. So disappointing. Jesus, look at you reviews! Get a new manager or something, cause what you have isn’t working. 7 days out of warranty, are you kidding me?
Worst Apple store. If you call ask for Angel so she can give you bad information about CDMA/GSM and then hang up on you when you ask for the store manager.
Apple Flatiron Crossing is a US Electronics Store based in Broomfield, Colorado. Apple Flatiron Crossing is located at 1 W Flatiron Crossing Dr, Broomfield, CO 80021, USA.
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