These people are absolutely amazing. Everyone is friendly and knowledgeable. So so helpful. The manager went above and beyond to help me fix a problem with my cell phone and i couldn't be more greatful. They were the only ones who even made an effort to help. So huge thank you to all of the staff and i definitely would pick this store over any others.
Very knowlegable staff, but also very disrespectful. Will not go here again.
THIS STORE IS NO LONGER OPEN. IT CLOSED MONTHS AGO.
Do not shop here even if your going in and out for a phone. If they make a mistake you'll be out of luck. Not worth it expecially if you picking up a $1k+ phone you might end up paying for it literally if you shop here.
The manager Jessica is extremely disrespectful. I pre ordered two Samsung Note 8s 2-3 weeks from release switching from Tmobile to Sprint. I was told by the associate that to pre order two phones I would need to have an active account and that they would tie a line to a fake phone and correct the account with sprint once my phone arrived. This did not happen. I contacted the store after receiving a bill for $180 for the 2 weeks I did not have a phone, I spoke to Jessica the MOD and was told that they would correct this. It has been 2 months and I've has no resolution, so I contacted the store and was told by Jessica "You are not the only customer we have" and that she had contacted the rep and that's all she could do. I felt greatly disrespected and let her know. She proceeded to put me on hold for 5 minutes with no noticed, I assumed it was a connection error but when she returned she said "are you going to be good now?" what kind of customer service is this? And from a manager?
Best Buy Mobile is a US Electronics Store based in Broomfield, Colorado. Best Buy Mobile is located at 1 W Flatiron Crossing Dr Ste 2196, Broomfield, CO 80021, USA.
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